Effective Date: July 29, 2026
Thank you for shopping at Zappy Arts.
Because all products sold on this website are digital downloads, please read our refund policy carefully before making a purchase.
Digital Products
All products available on Zappy Arts are digital files delivered electronically. No physical products are shipped.
Once your payment has been successfully processed, you will receive access to download your purchased files.
Refunds
Due to the nature of digital products, all sales are generally final.
Once a digital file has been downloaded or access has been granted, we cannot accept returns or provide refunds except where required by applicable law.
Download Problems
If you experience any issues downloading your purchase or receive a file that is damaged or incomplete, please contact us. We will work with you to resolve the issue promptly.
Accidental Duplicate Purchases
If you accidentally purchase the same product more than once, please contact us. Verified duplicate purchases may be eligible for a refund.
Incorrect Orders
Please review your order carefully before completing your purchase. If you purchased the wrong product by mistake, contact us as soon as possible. While refunds cannot be guaranteed, we will review each request individually.
Contact Us
If you have questions about this policy or need assistance with your purchase, please contact us through the Contact page at: